BetChain Casino Review

BetChain Casino was one of the first online casinos to support cryptocurrencies and it launched way back in 2013. It has a good reputation among crypto gamblers and accepts international players. You can kick things off with an indulgent welcome offer worth up to 2 BTC as well as 200 free spins. Take your pick from a large lobby boasting 2,500+ slots, live casino, poker, and much more. There are also generous payment limits and expert customer care 24/7.

Could BetChain be your next sign-up? Stick with us as we expertly review this crypto casino and discover what else is waiting for you.

Pros
High roller bonuses
Low minimum withdrawals
Rewarding VIP program
2,500+ great games
Mobile optimized

Cons
High wagering requirements
Many restricted countries
Customer Support not exactly friendly
A lot of players warn against playing at this casino

Is BetChain Legit?

The platform is owned and operated by one of the largest Curacao-based iGaming companies, Dama N.V. BetChain is regulated and licensed via Antillephone and the Curacao gaming authority.  Whilst we appreciate there are stronger and better licensing commissions out there, it is very common for crypto sites to hold this type of license.

BetChain also has the endorsements of many leading crypto websites and other reputable gaming organizations. When it comes to security, the site uses SSL encryption to prevent your data from being exposed. It also carries the RNG Certified stamp, meaning that all games are regularly audited for fairness.

BetChain is one of the more long-standing crypto casinos, but how does it fare when it comes to the customer satisfaction rating? Let’s have a look at that now.

BetChain Casino reputation among players

BetChain Casino has a very mixed reputation online, that much is clear. While some review sites claim, the site can be trusted and give it high ratings, player reviews on Trustpilot and Bitcointalk are…well. Dismal.

The story is always the same, the casino appears to withhold funds from players, but how much of that is done purposefully isn’t exactly clear.

This wasn’t the only negative review we found, but we thought this one was the most differentiated of all of them. The casino sits at a 1.9 out of 5 rating on the platform and doesn’t do much better on bitcointalk.org. That means even the crypto community caught wind of the shady practices BetChain appears to be involved with. Take a look.

It’s rare, that we find actual players asking for help on the platform, but it appears this particular player was out of luck – since the money probably sits comfortably in BetChain’s pockets. It’s difficult to prove, how much of that is incompetence vs malicious intent, but whatever the case may be: the players have spoken and they sure don’t like what they see.

BetChain Casino Bonuses

Get a good return on your first 3 deposits with the BetChain new player crypto bonus. If you deposit the maximum you will be rewarded with 2 BTC + 200 free spins:

First deposit: 100% up to 1 BTC/ 10 BCH/ 10 ETH/ 50 LTC/ 2,000,000 DOGE/  200 USDT + 200 free spins

Second deposit: 50% up to 0.5 BTC/ 5 BCH/ 5 ETH/ 50 LTC/ 890,000 DOGE/ 500 USDT

Third deposit: 75% up to 0.5 BTC/ 5 BCH/ 5 ETH/ 50 LTC/ 890,000 DOGE/ 500 USDT

Deposit bonuses are valid for 30 days whilst you’ll need to wager the free spins within 24 hours. Other bonus terms:

• Minimum deposit for bonuses: 0.001 BTC/ 0.01 ETH/ 0.05 BCH/ 0.2 LTC/ 5,000 DOGE/ 10 USDT
• Wagering requirement: 50x bonus amount
• Maximum bonus bet: 0.0001 BTC/ 80 DOGE/ 0.05 LTC/ 0.006 ETH/ 0.02 BCH/ 10 USDT

Other BetChain Casino Promotions

The rest of the promotions are pretty good and we can see that BetChain includes deals to suit all types of players.

There’s a monthly high roller bonus of 75% up to 3.75 BTC as well as 10% cashback every Tuesday. This is valid on your live casino wagers and will pay back 10% of your losses up to 0.1 BTC. The cashback is real crypto too without withdrawal restrictions.

Every Wednesday you can claim 25% up to 0.25 BTC and 25 free spins, with each deposit that you make. BetChain also hosts lots of casino and live dealer tournaments with huge prize pools of cash and thousands of free spins. 

BetChain VIP Program

BetChain offers you the option to join this prestigious scheme which features 6 VIP status levels. To join the first level you just need to collect 100 ‘comp points’. These points can be earned at a rate of 1 CP for every 50 mBTC wager on slots, or 100 mBTC bet on jackpots, or for each 300 mBTC you wager on table games.

The rewards are endless and unlike many other VIP programs, everyone can join. You may also choose to exchange your CP for crypto or standard currency real money.

Here’s what you can look forward to:

• Hundreds of free spins every week
• Monday 20% cashback
• Birthday bonuses
• Exclusive VIP tournaments
• Increased CP exchange rates
• 50% VIP bonus each week
• Faster withdrawals
• Monthly real money prize draw
• VIP account manager

BetChain Payments

This online casino accepts payments in both cryptos and standard currencies. The overall selection of fiat payment methods is good and includes the most popular options. The list may vary though depending on your country. 

When it comes down to making crypto payments, the options are less varied and you must use CoinsPaid. It’s possible to exchange crypto via BetChain too, the site will redirect you to oobit.

• Credit/debit cards: Visa, MasterCard
• eWallets: Skrill, Neteller, Yandex, QIWI, Zimpler
• Vouchers: PaySafeCard
• Bank transfers: Sofort, EcoPayz, iDebit, Interac

Accepted cryptocurrencies: Bitcoin, Bitcoin Cash, Dogecoin, Litecoin, Ethereum, and Tether.

Accepted standard currencies: EURO, USD, AUD, CAD, NOK, RUB, ZAR, KZT, and JPY.

Withdrawals

Withdrawals are processed by BetChain within 24 hours of your initial request. During quieter times this could be instant but 24 hours is still a wait compared to other crypto and Bitcoin casinos. On the plus side, the minimum withdrawal amounts are low and BetChain does not apply fees for these:

• BTC: 0.001
• BCH: 0.001
• ETH: 0.01
• LTC: 0.01
• DOGE: 0.01
• USDT: 20.00

Deposits

Deposits are free and like the minimum withdrawal amounts, they are also low. You can deposit as much as you like using any crypto, whereas standard currencies are capped depending on the payment option used.

• BTC: 0.0002
• BCH: 0.001
• ETH: 0.01
• LTC: 0.01
• DOGE: 0.01
• USDT: 1.00

Maximum Payouts

BetChain processes withdrawals with weekly and monthly max payout limits. Their policy states that if you win more than 1 BTC then payments will be divided into monthly payouts of 0.4 BTC max until you receive the full amount. Exceptions are made for VIP players though who will benefit from increased max payouts.

Weekly:

• BTC: 0.1
• BCH: 5
• ETH: 1.5
• LTC: 10
• DOGE: 20,000
• USDT: 2,500

Monthly:

• BTC: 0.4
• BCH: 20
• ETH: 6
• LTC: 40
• DOGE: 80,000
• USDT: 10,000

How to Sign Up?

The BetChain registration process takes on average 15 seconds, according to the site.

• Infill your email address
• Create a strong password
• Choose your currency

You’ll then need to tick the boxes if you’d like to receive bonuses by email/SMS and also tick to accept the terms. Clicking on the yellow SIGN UP button will then generate a verification email to the address you provided. You’ll need to click on this and then log in to your BetChain account to complete the process.

Games at Betchain Casino

The BetChain lobby is impressive and plays host to 2,500+ games that cover the following genres:

• Slots
• Video poker
• Table games
• Lottery
• Jackpots
• Scratchcards
• Keno
• Bingo
• Provably fair

Games are provided by 45+ providers with a section entirely dedicated to BGaming titles. Slots take up the majority share of the lobby and you can play the likes of Elvis Frog, Dazzle Me, Fruit Shop, and many other favorites. There are also heaps of Megaways games if you prefer a faster slot with increased winning potential.

There are hundreds of jackpots on offer with the larger games being Divine Fortune and the main Mega Moolah slot. There are also a further 8 different Mega Moolah variants to choose from.

The provably fair section hosts almost 30 titles. Some of which we have never played before, so there are plenty of challenges available. The table games lobby is home to 100 various games featuring Mahjong Exchange, Vegas Strip Blackjack, and more.

Live Casino

With almost 200 live dealer tables on offer, you will be spoilt for choice in this lobby. The main providers are Ezugi, Pragmatic Play Live, and iSoftBet. There are tables available from real-life casinos as well as several different language games such as Deutsche Roulette.

If you like to play for those larger wins then there are 20 VIP tables including blackjack and roulette. Live poker is well provided for as are the gameshow-styled variants.

Customer Service

The BetChain customer support gets a solid thumbs up from us. The reply speed we noticed whilst testing the live chat was pretty good with instant responses. We fired off a couple of emails too and these were responded to within 30 minutes.

Having said that, it didn’t feel, like the customer support really wanted to help us. True, our question was pretty easy to answer – but that shouldn’t be a problem, right?

Our questions were answered, but friendly support, this was not. Let’s just hope this was an isolated incident.

There are some FAQs available if you’d rather help yourself to support. The general terms and conditions of the platform are clear and easily searchable too.

Live chat: Yes

Email: support@betchain.com

FAQs: Yes

Phone: No

Why Should I Play at BetChain?

BetChain is a well-established crypto gambling platform with 9 years in the industry. It’s reputable and trustworthy and has many positive aspects. The bonuses on offer are appealing and it’s great to see plenty of tournaments. We highly approve of the VIP program which is packed with good stuff and open to everyone.

The gaming collection is varied enough to keep most players going and new titles are added regularly. Mobile capability is good and payments are hassle-free.

Unfortunately, despite these positive remarks, we can’t wholeheartedly recommend BetChain Casino. The customer service experience was pretty unfriendly and the reputation among players is even worse. If the customer experience is anything to go by, we’d have to tell you to stay far away from BetChain.

Yes, the site is an okay place to start, especially for newcomers. But the player experiences made us wary – try at your own risk.

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