|Best Game Providers
|Moon Technologies B.V.
|250.000€ / week
Bitcasino.io is one of the longer-standing crypto casinos. And over the years it has earned itself a golden reputation in the industry – at least in the past few years. The site appears pretty professional and you’ll be welcomed in with up to 10,000 USDT cashback during your first week. The bonuses are bountiful after this with both VIP and loyalty programs. Along with thrilling tournaments and regular raffles.
We have taken a look at Bitcasino.io and tested the casino for a couple of days, to see if it holds up to its legacy – or if the site has fallen short recently. No matter the outcome, we will give you the full rundown of what’s on offer as well as our honest opinions.
|No max payout limits
|Low deposit/withdrawal minimums
|Vast number of promos
|Impressive VIP program
|Android mobile app
|No payment fees
|US players not permitted
|Very bad reception with players
Is Bitcasino.io Legit?
This platform was first created in 2014 when crypto gambling was just taking off. With 8 successful years in the making, it appears legit. The platform is owned and operated by Moon Technologies B.V. which is registered in Curacao. The site holds a valid Curacao e-gaming Authority license and protects players using SSL encryption methods. You may also activate 2FA protection from within your profile for added security.
Bitcasino.io has forged many successful partnerships over the years with well-known iGaming companies and prestigious sports personalities. The site has also won several industry awards since it was launched, such as ‘Innovation in Casino’ in 2022.
We did some rooting around for player reviews and let’s just say – we need to talk about that.
Bitcasino.io reputation among players
We’re off to a bad start, unfortunately. There’s no other way to say it, Bitcasino.io’s reputation among players is bad. Real bad.
From nonsensical and needlessly complicated cashback requirements to bonus amounts simply not making their way to the players (despite being promised), only to end up in outright allegations of being a scam site – this Trustpilot page has it all. Check it out.
Those are some pretty damning accusations, but it doesn’t stop there. Bitcasino.io actually replied! This isn’t the worst part, however. The casino replied to most of these negative ratings, but it did so with a template. A template, that doesn’t look genuine or even remotely empathetic to us, so that’s pretty much the cherry on this sinking cake of a casino for us.
There were some positive reviews, but they’re pretty much negligible since Bitcasino.io stands at a staggering 76% 1-star rating at the moment of this review. Ouch.
Suffice it to say, this will definitely be taken into consideration when it comes to our final rating.
The welcome bonus differs from what we normally see for new players, but it offers good value for your first week’s gameplay. All you need to do is make a deposit, opt into the offer, and play all your favorite slots and/or live casino games.
Play for a week and get 20% cashback up to 10,000 USDT
You will receive a nice chunk of USDT crypto in your balance on the 8th day. This amount is calculated from your net losses during the week and is wager-free. You can withdraw it or use it to play with.
- Minimum deposit for bonuses: 0.00025 BTC
- Wagering requirements: N/A
- Maximum bonus bet: N/A
Other Bitcasino.io Promotions
There are plenty of other promos to join in on and these encompass eSports, slots, and live casino. So there’s something to suit everyone:
- Weekly and monthly raffles with luxe eSports TI tickets and VIP seats at the soccer Championship Finals in Qatar.
- Predict the Bitcoin price for the end of each month and win 1 BTC.
- 7% extra free casino game boosts every day up to 7 mBTC.
- No deposit-free spins on the game of the week, every week.
You can enjoy yourself in a great selection of tournaments, with some software developers’ contests and Bitcasino.io’s own branded comps. There are some staggeringly good prizes on offer with real money prize pools into the millions. As well as slots and live casino races featuring rewards of up to 2 BTC.
Bitcasino.io Loyalty Club
The loyalty club is the place to be if you like regular rewards and juicy perks. Its doors are open to all players when they make their first deposit and there are many levels to work through.
Each crypto wager that you make on the casino games will reward you with points. The rate is a 1 EUR bet for 5 loyalty points, which offers decent value for money.
The rewards include:
- Level up multipliers
- Milestone rewards of crypto
- Up to 10% weekly cashback
- Daily free spins
- Reload deposit bonuses
Bitcasino.io VIP Program
Entry into this exclusive program is by invitation only and offers some seriously high-end treatment for players. It’s more of a traditional program where your experience will be tailored by a personal account manager. There are many VIP testimonials on the site and the perks are endless:
- Invites to VIP sporting events, holidays, and luxury cruises
- Personalized bonuses and rewards
- VIP tournaments
- Exclusive promotions
- Special VIP-only games
- Instant withdrawals
Bitcasino.io is a purely crypto platform; the most popular coins are accepted. You may use your credit or debit card to purchase crypto through the cashier section if you wish. All crypto wallets are accepted and there are helpful guides on depositing and withdrawing if you need them.
There are no additional payment fees to be concerned about though you will need to submit KYC documents before you can withdraw. This requires you to submit a screenshot of your ID and proof of address.
You are also welcome to deposit and play with any of the supported cryptos, your account is not just limited to one type of coin. It’s really easy to keep a tally on your different balances too with the user-friendly cashier section of your profile.
- Credit/debit cards via Onramper or Paxful: Visa, MasterCard, Maestro
- eWallets: –
- Vouchers: –
- Bank transfers: EcoPayz
- Crypto wallet: Any
Accepted cryptocurrencies: Bitcoin, Tether, Ethereum, Litecoin, Tron, Ripple, Dogecoin, Binance Coin, Cardano, and Binance USD.
Cashing out can be done with very low minimum amounts of crypto and at least 3 blockchain confirmations of your deposit need to be made before you can withdraw.
Any withdrawal that exceeds €2,000 can also be subject to additional KYC verification, which could slow things down a little. The withdrawal process time is also pretty slow if you have to wait the full 48 hours.
|Minimum withdrawal amounts:
Deposits are all relatively instant and the minimum accepted amounts are very low. Once again, if you are crediting your balance with large amounts then you may be asked for additional KYC documents. There are no upper deposit limits though with crypto payments.
|Minimum deposit amounts:
The only max payout restriction applies to wins over €250,000 or the crypto equivalent. In this case, you’ll be paid up to €250,000 a week until the full amount has been sent to you. There are no further limits, which is great news!
How to Sign Up at Bitcasino.io
The signup process is streamlined and once you’ve clicked on the ‘create account’ link you’ll need to submit:
- Your user name
- Email address
You can then log straight in though you’ll need to verify your email address before you can make a deposit.
The Bitcasino.io has a very serene theme running through it, much like the rest of the site. It’s super organized and there are helpful menus to the left of the screen as well as many useful filters. You’ll probably need to use a few of these because there are 3,000 games to make your way through.
The quality of games is high and there are 40 providers collaborating. The most popular names are Yggdrasil, Betsoft, Booming Games, and Spinomenal.
The ‘Multiplayer’ and ‘Turbo Games’ section is where you can play provably fair titles such as Crash, Hamsta, and Jetx3. There are also some skill-based games, with Alien Hunter and Fishing War. And besides the main genres, you can also purchase scratchcards, enjoy video bingo, and take part in various lotto games.
Another great feature is the ‘Live RTP’ section where you can view games’ daily, weekly, and monthly RTP performance stats, giving you an indication of which slots are paying out most frequently.
There are 2,300 slots on the go here, with something to suit all budgets and playing styles. Hovering over any of the thumbnails will instantly display the theme of a game and RTP. You can also play any of the slots in fun mode and add your favorites to your profile. We can highly recommend giving the following games a try: Dr Fortuno, Tiki Terror, and Bitcasino Billion.
If you prefer more fast-paced games then there are 25 Megaways and 30 jackpot slots to indulge in. These include Mega Glam Life, Legend of the Nile, and Ozwin’s Jackpots.
You’ll find 46 RNG virtual tables waiting for you and it’s great to see that the same level of quality runs through into this lobby. The main provider is OneTouch and there are some intriguing titles to enjoy with a few high roller games to explore. We enjoyed a few rounds of 3D Baccarat as well as Teen Patti and Adar Bahar.
This area of the site hosts 102 live dealer tables and there’s some seriously good variety. If you are more of a high roller then you can enter the exclusive Bombay Club Salon Prive. Here is where you’ll find tables that offer big high stakes and wins, provided by Bombay Live.
In the regular area of the live casino, you can play many games of blackjack, baccarat, and roulette. If you fancy something a bit different then we recommend War of Bets and Dragon Tiger.
With 20 poker tables there’s enough to keep most players going. These games are mostly found in the video and table game poker section, with just a couple of live options. Poker is mostly provided by OneTouch and the games which appealed most to us were High Hand Holdem Poker Pro and Russian Poker.
BitCasino.io doesn’t host a sports book but you can click on the link from the left-hand menu and be redirected to their dedicated sports site, Sportsbet.io. You’ll need to create an account though you can speed this up by using your Google or social media login info.
eSports are offered on BitCasino.io where you can enjoy yourself on many top leagues such as Overwatch and League of Legends. As well as placing live and future bets with user-friendly bet slips and great odds.
The support here is exemplary, agents are very knowledgeable, friendly, and quick to respond to queries. In our opinion, Bitcasino.io has gone the extra mile when it comes to customer service. There’s a vast array of FAQs, videos, and guides to help you out with just about any query you may have. Every help topic is clearly displayed on the site and easy to access.
Bitcasino.io is extremely active across social media channels such as TikTok and YouTube. There’s also an interactive stream on Bitcoin Forum where you can chat with other players.
Opening hours: 24/7
Live chat: Yes Email: email@example.com
FAQs: Yes Phone: No
Why Should I Play at Bitcasino.io?
Bitcasino.io used to be a premier destination for all types of crypto gamblers. It’s without a doubt still one of the leading crypto casinos and with 8 years in operation, you’ll be guaranteed at least a solid experience.
Having said that, the player reviews are very worrying. While we had a good time at the casino, so many players are voicing their disgruntlement with the casino, and that has to play a role here.
The range of supported cryptos is good and there’s nothing unfair regarding the payment terms. The welcome offer serves up a good degree of risk-free gambling and the rest of the bonuses are good too. There’s lots of exciting stuff going on and we were impressed with the loyalty and VIP programs.
Games are in very good supply and the lobby will suit slots and live casino fans alike. The level of customer support is pretty much what’s expected and the platform has just launched a dedicated Android app to further enhance its mobile capacity.
All in all, Bitcasino.io doesn’t have a good reputation with players all over the world and we can’t help but feel, that the casino has to address those in a more professional manner. A manner, that doesn’t include a template, that is.
- Is Bitcasino.io safe and legit?
This established platform is fully legit and has been operating for 8 years. It has strong security features and is validated by the Curacao e-gaming Authority.
- Is it easy to withdraw winnings from Bitcasino?
Yes, very easy. It can be done in just a few clicks, just be sure to have your crypto wallet address to hand. Submit the amount and type of coin you’d like to cash out, and that’s all it takes.
- What are the minimum deposit and withdrawal amounts at Bitcasino?
You can deposit from a minimum of 0.00025 BTC or other crypto equivalents. Withdrawals can be submitted from 0.0005 BTC.
- Does Bitcasino.io have a welcome bonus?
Play for your first week and get 20% cashback up to 10,000 USDT on all net losses from any games. The cashback is real crypto USDT without wagering requirements!
- How can I submit a complaint against Bitcasino.io?
In the first instance you must submit a complaint by email to customer support. If you are not satisfied with the outcome then you can contact the license provider at firstname.lastname@example.org.
- Do I need a promo code for Bitcasino.io?
Bitcasino.io operates without the need for promo codes.
- Can I use currencies other than crypto at Bitcasino.io?
You can use most of the world’s currencies to purchase crypto through the onsite exchanges. But gameplay is for pure crypto only.
- Which cryptos are accepted at Bitcasino.io?
Bitcoin, Tether, Ethereum, Litecoin, Tron, Ripple, Dogecoin, Binance Coin, Cardano, and Binance USD.