Bitcoin Games Review

bitcoin-games-casino-logo.png
Bitcoin Games
15% Cashback
bitcoin
bitcoin-cash
  • Wagering requirements:
  • N/A
  • Minimum deposit for bonus:
  • €£$50
  • Maximum bet with the bonus:
  • N/A
  • License
  • Costa Rica
  • Withdrawal time
  • Instant
Best Game Providers
  • netent
  • big-time-gaming
  • isoftbet
  • wazdan
Casino Info
Founded2015
OwnerSBGC S.R.L
Min Deposit0.0001 BTC
Max WithdrawalNo max

This platform is the online casino of Bitcoin games, and if you’re not already familiar with the brand, it’s a well-known crypto wallet provider. The site was one of the first BTC online casinos to be launched and now also supports BCH. Signing up here takes a couple of seconds and once you are through the doors, you can play hundreds of thrilling slots and table games.

The site supports quick payments as well as providing a crypto exchange service. There are wager-free deals to claim and exciting BTC tournaments to get involved with. You can also enjoy the high life with an exquisite VIP program.

All of this looks and sounds pretty good, we agree – but we promised you an honest review and you’ll get exactly that.

Keep on reading our Bitcoin Games review to see if this platform could be your new go-to or if caution is advised.

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Pros

Wager free welcome offer
No max payout limits
Attractive VIP program 
Instant withdrawals 
Mobile optimized site
24/7 customer support
Exclusive games
dislike.svg

Cons

Questionable gambling license
Small live casino 
Player reputation could be better
65%
Bonuses
80%
Game selection
77%
Customer support
80%
Payment methods

Is Bitcoin Games Legit?

Bitcoin Games was established in 2016 and is operated by SBGC S.R.L, who are registered under the laws of Costa Rica. Whilst we see more and more crypto casinos being launched from CR, it appears that this platform doesn’t hold a gambling license.

When it comes to security, you do of course have the BTC protocols in place. But it doesn’t appear there are SSL encryption layers on the site and 2FA isn’t supported. The terms simply state that your data is kept safe on 100% secure electronic storage methods.

Let’s see how Bitcoin Games is received by their player base next.

Bitcoin Games reputation among players

Bitcoin Games’ Casino reputation is a little better than we expected. It’s not perfect, don’t get us wrong – but it stands at a 2.8 out of 5 rating on Trustpilot at this moment, for example. Of course, this isn’t anything super suspicious, especially for a crypto casino – but we have to talk about it, nonetheless.

A positive Bitcoin Games Casino Review on TrustpilotThis player doesn’t have an issue with the casino and stands for roughly 41% of the player ratings at the time of this review. The other players, you know – the exact opposite rating – make up roughly 53%, so it’s swayed a little more to the negative, which is a shame. Check out what this player had to say, for example.

 

A negative Bitcoin Games Casino Review on TrustpilotWe’ve read all of these reviews and noticed a trend. The players complain about the customer support being bad and that their winnings (large sums, at times) have not been paid out, for one reason or another. We really hope, that Bitcoin Games Casino is going to address these issues, whichever reason they might have. As for customer support: That’s something we can – and will – test ourselves. More on that later.

For now, though? We have to take the player’s opinions into account, so this is definitely going to affect our rating in the end.

Bitcoin Games Bonuses

Bitcoin Games VIP bonusThere are two new player deals that you can choose from, and both are made up of cashback bonuses. The amounts are calculated based on your net losses from your first deposits. It’s not often we see these types of deals offered, and they could offer a buffer for your first 14 days of slot wagers.

The amounts are quite generous and there’s also a VIP option if you have a chunk of BTC or BCH to deposit. Your cashback will be paid out without wagering requirements.

First deposit: 15% cashback up to $1,000

  • Minimum deposit for bonus: $50
  • Wagering requirement: N/A
  • Maximum bonus bet: N/A

VIP welcome offer

First deposit: 25% cashback up to $2,000

  • Minimum deposit for bonus: $2,000
  • Wagering requirement: N/A
  • Maximum bonus bet: N/A

Other Bitcoin Games Promotions

Unfortunately there aren’t any other promotions to take advantage of. We discussed this with support and they advised us that offers are sent out to players by email regularly. This may be the case, but it would be nice to see some offers on the promos page. Either way, if you plan on signing up here then be sure to accept marketing when you create your account.

Bitcoin Games Tournaments

Whilst preparing this review there were 3 tournaments ongoing, these were from Playson and Wazdan. The prizes were cash-based with up to half a million EUR on offer. These types of tournaments are great fun and if you have a competitive nature then you’ll enjoy them.

Bitcoin.com Games VIP Program

This VIP program offers some top-level rewards and advantages. It isn’t open to all players though which is a bit of a downside. But if you play regularly enough then you will soon spark the attention of the VIP team.

The special privileges include:

  • Personal account manager
  • Regular bonuses
  • Customized rewards
  • Exclusive promotions
  • Special gifts
  • High roller slot and table games

Bitcoin Games Payments

Making your payments is easy and you can use any crypto wallet. As well as being able to deposit with other cryptos and convert them to BTC or BCH on the site.

It’s also possible to make payments with some standard currencies and purchase your preferred coin. These options are a bit limiting though, it would be good to see a better range of eWallets and some vouchers accepted:

  • Credit/debit cards: Visa, Mastercard
  • eWallets: Apple Pay, Google Pay, Samsung Pay
  • Vouchers:
  • Bank transfers:
  • Crypto wallet: Any
  • Accepted cryptocurrencies: Bitcoin, Bitcoin Cash
  • Accepted standard currencies: EUR, USD, GBP

Withdrawals

The processing speed is more or less instant, though there is a fee tacked on to all withdrawals of 0.0001 BTC or 0.0001 BCH. There’s no mention of KYC or any other verification processes on the site.

Minimum withdrawal amount: 0.0001 BTC/ 0.001 BCH

Withdrawal process time: Instant

Deposits

When it comes to crediting your account you can do this with low minimum amounts. There are no restrictions when it comes to the amount you can top up with either. Deposits are always free of fees too.

Minimum deposit amount: 0.0001 BTC/ 0.001 BCH

Maximum Payouts

Enjoy limitless withdrawals, which keeps things nice and simple. If you win a jackpot for example then the site reserves the right to pay this amount out in increments. Which is a fair term and what we see at the majority of Bitcoin casinos.

How to Sign Up at Bitcoin Games

Enjoy a relatively anonymous sign-up process that will take under a minute. Get things started on either a desktop or mobile by clicking the green ‘sign up’ tab. You’ll then just need to complete:

  1. Your email address
  2. Password

Once you have confirmed your account with the automated email, you can then log in. You may also sign in for future sessions using a uniquely generated URL if you prefer.

Game selection at Bitcoin.com Games

bitcoin.com games slotsThere are around 400 games available, and whilst the catalog isn’t the largest we have seen, there are some challenging titles to sink your teeth in. 8 software developers are collaborating in the lobby, with the most well-known being NetEnt, BGaming, and Playson.

You can also play a selection of Bitcoin Games’ own developed titles. This adds a nice touch to the overall collection and you can enjoy Bitcoin Rocket, Keno, and The Angry Banker.

Slots

Some of the most popular slots available are Starburst, Gonzo’s Quest, and Guns N’ Roses. All of the games are available to try out for free first too. We found that the average RTP is around 96.5% and there are plenty of really low min wager games on offer.

You will find 15 jackpots ready to spin, which is about the right amount for a lobby of this size. The most notable titles are Gold Digger Megaways and there are a few ‘hold the jackpot’ games to enjoy.

Table Games

This section is filled with 25 tables. The overall variety is good and here is where you will find a selection of provably fair games such as Minesweeper XY and Heads & Tails. If you are after a more traditional session then there are the classic games of Sic-Bo, Double Exposure Blackjack, and Roulette Advanced. Poker isn’t that well served with just two games, Trey Poker and Video Poker.

Live Casino

When it comes to the more real-life games, there are just 2 live dealer tables. This is surprising as we’d expect a platform of this size to offer at least 20 games. The tables on offer are Teen Patti and Royal Poker.

Customer Service

We found the customer support to be highly responsive on live chat. All you need to do is click on the ‘Contact Us’ tab. You can then type in your question and an agent will join – typically within minutes. Emails take around 24 hours to be responded to though.

You may also access the FAQs via live chat, and these are extensive. If you are new to Bitcoin gambling then there are also a range of helpful guides.

The Bitcoin Games Customer Support 

Opening hours: 24/7

Languages: English, Spanish, Portuguese and Polish Live chat: Yes

Email: games@bitcoin.com

FAQs: Yes

Telegram: Yes

Phone: No

Why Should I Play at Bitcoin.com Games?

If you are looking for a BTC slot-based platform then you could do well here. The unique design of the site will welcome you in and the new player deals are attractive. Wager-free cashback is tricky to find and we like that there’s a high roller welcome offer too. If you are looking for regular bonuses then you might be disappointed though the VIP program is impressive.

The game collection lacks live dealer and poker games, though there are hundreds of slots to play from top-named developers. When it comes down to payments these are handled rapidly though the withdrawal fee could put some players off. Bitcoin.com Game also has quite an extensive list of restricted countries, which includes the US.

Adding to this, the reputation among players really isn’t that great, but it isn’t as bad as some other crypto casinos we’ve reviewed. Let’s just hope Bitcoin.com Games can iron out these issues, in order to get the players back on their side.

Overall, the platform has some good things going for it though we would feel a lot happier if it was properly licensed.

FAQs

  • plus-expand.svg Is Bitcoin.com Games safe and legit?

    Whilst the platform has been operating for 6 years and hasn’t attracted any huge complaints, it does not seem to have a gambling license.

  • plus-expand.svg Do I need a promo code for Bitcoin.com Games?

    The platform does not currently support promo/bonus codes.

  • plus-expand.svg Is it easy to withdraw winnings from Bitcoin.com Games?

    It’s really easy. You can either paste in your crypto wallet address or use the QR code. You’ll need to choose the amount of BTC/BCH you’d like to cash out and then press ‘process’.

     

  • plus-expand.svg What are the minimum deposit and withdrawal amounts at Bitcoin.com Games?

    This is the same amount for both deposits and withdrawals: 0.0001 BTC/ 0.001 BCH

  • plus-expand.svg Does Bitcoin.com Games have a welcome bonus?

    With your first deposit, you have a choice of either 15% cashback up to $1,000 or a high roller deal of 25% cashback up to $2,000.

  • plus-expand.svg How can I submit a complaint against Bitcoin.com Games?

    If you have a discrepancy you can raise this by email to customer support at games@bitcoin.com.

  • plus-expand.svg Can I use currencies other than crypto on Bitcoin.com Games?

    You may also purchase BTC or BCH on the site’s exchange using EUR, USD, or GBP.

  • plus-expand.svg Which cryptos are accepted on Bitcoin.com Games?

    Bitcoin and Bitcoin Cash.

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Bonus 15% Cashback100% up to 5 BTC100% of up to 1 BTC
Wagering requirementsN/A45x bonus and free spins40x
Minimum deposit for bonus€£$500.00005 BTC$20
Maximum bet with the bonusN/A0.0003 BTC$5
Payment Methods///
LicenseCosta RicaCuracaoCuracao
Withdrawal timeInstantInstantInstant
Max Withdrawal///
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