Rich Palms Casino Review

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Rich Palms Casino
Unlimited 300% BTC bonus for first 3 deposits or 250% up to $2,500 + 100% cashback + other huge bonuses
bitcoin
ethereum
litecoin
  • Wagering requirements:
  • 30x on deposit and bonus, 40x for cashback
  • Minimum deposit for bonus:
  • $25
  • Maximum bet with the bonus:
  • $10
  • License
  • Curacao
  • Withdrawal time
  • 2 days
Casino Info
Launched2020
OwnerUnknown
Min Deposit$10
Max Withdrawal$2,000 / w

Rich Palms Casino is rich in entertainment and bonuses which you can claim with your favorite cryptos. It’s the place to be if you like to feel rewarded and the good stuff begins with a huge welcome offer, with limitless cashback. Spin the reels of hundreds of slots or take a whirl around the live dealer casino. You’ll also be able to put your skills to the test with exciting tournaments as well as free spins for each of your daily logins.

Rich Palms has lots more to offer and we have expertly reviewed it right here, leaving no stone unturned. Could it be your next new crypto casino? Let’s find out.

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Pros

Free spins on daily logins
Lavish VIP club
Heaps of regular promos
Mobile friendly site
24/7 support
Plenty of RNG poker 
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Cons

Gameplay in standard currencies only 
Slow withdrawals 
Weird spot when it comes to their license
81%
Bonuses
83%
Game selection
73%
Customer support
84%
Payment methods

Is Rich Palms Casino Legit?

A question mark hangs over Rich Palms Casino when it comes to the platform’s gambling license. It appears that the site was once registered under the Curacao Gaming Authority, but it isn’t anymore. There is no mention of a license anywhere or the ownership of the platform.

We questioned this with support and they advised us that RTG (Real Time Gaming) is the ‘provider’ of the site. They are of course the provider of the gaming lobby, but they don’t own the site. Rich Palms may be operating from Costa Rica, but we cannot verify this 100%.

The casino has been up and running since 2020 and it does have an active SSL version 3 firewall as well as 128-bit encryption to keep you safe. Since the platform lapsed with its licensing, there have been many negative reviews from players which is quite worrying.

Rich Palms Casino reputation among players

Sadly, Rich Palms is a bit of a conundrum when it comes to their user reviews as well. On Trustpilot for example, the casino has a 3.2 out of 5 rating – which is above average – but the only actual review we could find, was a 1-star review, with a very angry player writing it. Take a look.

 

While that doesn’t sound great at all, we can’t help but think, that one review isn’t enough to paint an overly negative picture of a casino. We haven’t found another smoking gun at all, which is definitely more of a good sign.

Upon researching on bitcointalk.org for example, the only real mention of the casino was within the context of finding a casino that accepts US players.

The Rich Palms Casino on bitcointalk
Having said all that, we urge you to remain careful – especially until the Rich Palms Casino license situation has been solved.

Rich Palms Casino Bonus

The welcome bonuses are spectacular and could reward you with up to $8,250 and unlimited bonus cashback:

  • 1st deposit: 250% up to $2,500 + 100% cashback
  • 2nd deposit: 275% up to $2,750 + 100% cashback
  • 3rd deposit: 300% up to $3,000 + 50% cashback

If you deposit using Bitcoin then you can claim an exclusive welcome offer on your first 3 top-ups, which is unlimited:

  • 1st deposit: 300%
  • 2nd deposit: 300%
  • 3rd deposit: 300%

You can score some seriously good bonuses here. The wagering requirements are also doable and the max bonus bet is twice the industry standard.

Other bonus terms:

  • Minimum deposit for bonuses: $25
  • Wagering requirement: 30x on deposit and bonus, 40x for cashback Maximum bonus bet: $10
  • Maximum cashout: 20x deposit

Other Rich Palms Casino Promotions

The generosity of the welcome bonuses keeps rolling through into the other regular promos too. There are lots of deals to reward each of your deposits with, we counted 15 reloads at the time of this review. Here’s a selection:

  • 300 free spins
  • 240% unlimited slots bonus
  • 300% table games bonus
  • 250% bonus + 100 free spins
  • 70% roulette bonus

Rich Palms Casino also offers regular players ‘compliments’ for logging in daily. These are strictly no deposit offers which range from 30 free spins on the game of the day, or handfuls of super spins worth $1 each.

If you have a competitive side then you’ll be well served as you can play in weekly and monthly tournaments. These revolve around table games and slots with vast real-money prize pools.

Rich Palms VIP Loyalty Program

With every real money bet that you place at Rich Palms, you’ll scoop ‘comp points’. These little nuggets will help you proceed through the 6 different levels of VIP rewards. Each tier will bestow you with a range of impressive rewards and all players can join the program:

  • Up to $1,000 level up bonus
  • Weekly cashback
  • Up to 300% weekly unlimited deposit bonus
  • Real money handouts
  • Birthday bonuses
  • Up to 12% monthly cashback

Rich Palms Payments

Whilst Rich Palms supports a handful of cryptos, these will be automatically exchanged to either AUD or USD. The same process applies when you withdraw, this will be converted back to your chosen crypto, so you will always play games in standard currencies.

It’s good to see the option to pay by phone with customer support but there are no e-Wallets offered. Bank wires are available for withdrawals only and you would need to call customer support to facilitate these.

  • Credit/debit cards: Visa, MasterCard, AMEX
  • eWallets:
  • Vouchers: Neosurf
  • Bank transfers: Yes
  • Payments by phone toll-free: +1-855-2798-143
  • Crypto wallets: Any
  • Accepted cryptocurrencies: Bitcoin, Ethereum, and Litecoin.

Withdrawals

It’s good to know that there are no fees charged on any cashouts, but the minimum amount is steep. 

Once your account is verified, all withdrawals can take between 2 and 7 working days to be processed. Your crypto will then hit your wallet in 48 hours from this point.

  • Minimum withdrawal amount: $100
  • Withdrawal process time: 2-7 business days

Deposits

Deposit minimums are the industry standard for most online casinos and are always free and instant. The deposit process however, will require you to submit KYC documents for your first payment. Be aware that these can take up to 4 business days to approve, so you could be waiting around for some time before you begin to play.

  • Minimum deposit amount: $10

Maximum Payouts at RichPalms Casino

The maximum payouts which are available to regular players are restrictive. When compared with other online casinos of the same size, we would expect to see more leeway. Though VIP players will have more preferential withdrawal limits.

  • Daily: $500
  • Weekly: $2,000

How to Sign Up at Rich Palms Casino?

You can sign up in just a few simple steps though you will need to submit quite a bit of information:

  1. Full name
  2. Username
  3. Email address
  4. Address
  5. Currency
  6. Date of birth

Once you have clicked the ‘create an account’ button you’ll be automatically logged into your profile.

Games at Rich Palms Casino

There are a couple of hundred games on offer in the lobby which is neat and easy to find your way around. All games are supplied by RTG, Spin Logic, and Visionary iGaming so if you are looking for well-known slots then this place might not be the best bet. The games on offer are good quality though and there’s enough variety.

You can use handy filters to help find something to play and it’s also possible to ‘favorite’ games for later. 100% of the games catalog is available on mobile devices and demo mode is available on non-live games.

The ‘specialty’ section is where you’ll find shooter titles, board games, keno and bingo if you fancy a more varied session. You can also choose from 14 video poker titles with up to 52 hands and there are some poker jackpots.

Slots

There are 3, 5, and 6 reel slots available with a range of themes. Some of the games which stood out to us are Nine Realms, Storm Lords, and Asgard. There are 1c stakes and the jackpot selection is decent. All of these types of games are progressive pots, the largest prizes we spotted were well into the 6 figures. Rich Palms Casino also updates the slot library regularly with newer titles.

Table Games

With 10 tables available, we have to admit this isn’t the greatest selection but it’s about the right number for a casino of this size. The lion’s share of the lobby is dedicated to poker, so if you’re a fan of an RNG game then you’ll be impressed. Otherwise, there are 3 blackjack tables and one roulette wheel.

Live Casino

11 live dealer tables are supplied by Visionary iGaming and the variants include blackjack, baccarat, and roulette. There are various table limits to suit all pockets and the minimum stake is $1, with the max being $2,500 on blackjack. There are seat-limited games, though you can also play unlimited blackjack and roulette. Overall, the live casino section left us feeling a bit disappointed and there are no live poker games either.

Customer Service

Customer support is offered around the clock, 7 days a week and you can opt for instant live chat or email. Emails are usually responded to within a couple of hours whilst our live chats were answered within seconds. The agents were friendly but skirted around some of our questions regarding licensing and site ownership.

The live chat itself was pleasant enough and the agent answered our questions promptly. Nothing too special (and we’re not so keen on the pop-out window of the chat), but it was fast and efficient.

 

The Rich Palms Customer Support

Opening hours: 24/7

Languages offered: English

Live chat: Yes

Email: support@richpalms.com

FAQs: Yes

Phone: +1 855-279-8143

Why Should I Play at Rich Palms Casino?

Rich Palms Casino is the place to be if you like bonuses. There’s no doubt that it stands head and shoulders above many other online casinos in this respect. The range of supported cryptos is basic though and you cannot wager in crypto either which is a shame. There’s heaps of winning potential in the attractive lobby but the games catalog is on the smaller side.

Support is good and payments are free, but withdrawals are slow. Rich Palms Casino has a gaming license from Curacao.

Overall, this crypto casino is probably a better choice for more experienced players who are happy to overlook these factors. Approaching the platform with an air of caution is good advice.

FAQs

  • plus-expand.svg Is Rich Palms Casino safe and legit?

    We aren’t 100% sure about this. It appears that the casino is operating without a license and there are no details regarding the ownership. Security levels are high though with a firewall and SSL encryption methods in place.

  • plus-expand.svg Is it easy to withdraw winnings from Rich Palms Casino?

    Yes, and you may use your favorite crypto wallet. Just copy the wallet address and follow the simple instructions in the cashier section of your Rich Palms account.

  • plus-expand.svg What are the minimum deposit and withdrawal amounts at Rich Palms?

    You may deposit a minimum of $10 and withdraw a minimum of $100.

     

  • plus-expand.svg Does Rich Palms have a welcome bonus?

    The welcome offer matches your first 3 deposits with bonuses up to $8,250, as well as 100% cashback.

  • plus-expand.svg How can I submit a complaint against Rich Palms?

    You should direct your complaint to the customer support team by phone or email.

  • plus-expand.svg Do I need a promo code for Rich Palms?

    No, you can claim any of the bonuses from within your account profile.

  • plus-expand.svg Can I use currencies other than crypto on Rich Palms?

    You can also use USD and AUD for payments.

  • plus-expand.svg Which cryptos are accepted on Rich Palms?

    Bitcoin, Ethereum, and Litecoin.

Compare reviews

CasinoRich Palms CasinoBC.GameBetUS
Bonus Unlimited 300% BTC bonus for first 3 deposits or 250% up to $2,500 + 100% cashback + other huge bonusesBonus up to 180%200% bonus up to $2,500 (150% sports up to $1,875 + 50% casino up to $625)
Wagering requirements30x on deposit and bonus, 40x for cashbackSee the bonus section15x sports and 30x casino
Minimum deposit for bonus$25-$100
Maximum bet with the bonus$10Unlimited$5
Payment Methods///
LicenseCuracaoCuracao (#5536/JAZ)Curacao
Withdrawal time2 daysInstant24-48h
Max Withdrawal///
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