|Best Game Providers|
|Owner||Media Entertainment N.V.|
|Max Withdrawal||100k € / d|
ReloadBet Casino offers all types of gambling for all types of players – at least in theory. On the surface, it is stacked with casino games, live casino tables, and a sportsbook with heaps of markets. Payments can be made in a range of cryptos and you will benefit from 24/7 customer support. Or can you?
Bonuses are awesome-ly good from day one with two welcome offers. You can then look forward to many promos for both sports and casino. Regular rewards include cashback and risk-free bets galore. So…is ReloadBet really as good, as all these surface attributes might suggest?
Sit tight and read the rest of this detailed and unequivocally honest ReloadBet Casino review.
|Large max payouts|
|Massive selection of sports promos|
|Sports and casino welcome packages|
|Low minimum deposits|
|Attractive casino + live casino promos|
|No VIP/loyalty program|
|Customer Support practically non-existent|
|A lot of restricted countries|
|Players don't seem to take kindly to the casino - reputation is pretty bad|
Is ReloadBet Casino Legit?
Media Entertainment N.V. is the iGaming organization behind ReloadBet. This business is based in Curacao but uses its sister company in Malta to process payments. The operator is well-established and is also responsible for several other popular crypto casinos. ReloadBet is secure and has a Curacao Gaming Authority gambling license.
The site also protects players with 128-bit SSL encryption and there is a firewall for extra security. ReloadBet has been operating since 2018, but our research shows, that not all players are entirely happy with the casino.
ReloadBet reputation among players
ReloadBet was hard to review for us. While on the surface, a lot of good aspects appear to be present, the reputation among players doesn’t seem to mirror that at all.
Sure, the reviews on sites like Trustpilot aren’t really bountiful, with about 10 of those player experiences present – but with a 90% sway towards the negative, a clear picture is certainly manifested. One of the players says:
True, a lot of players voice their negative experience this way and it is not clear to us, that ReloadBet indeed is a site, that purposefully scams its players; but a 90% negative review ratio is still a reason to be at least wary, if not worried outright.
The only slightly positive rating we could find was one (!!!) 4-star rating, but it didn’t have a verbalized review attached to it, so make of that what you will.
On sites such as bitcointalk.org, we only found one review, marking ReloadBet Casino as one of the best Bitcoin Sportsbooks out there. At least there was no negative press from the crypto-fans out there. Take a peek.
At the end of the day, players should always research the casino in question, no matter what other review sites say – but in order to be as transparent and honest with our readers as possible, we always give you the full picture. And in this instance, it sadly is a more negative than positive outlook for ReloadBet.
ReloadBet Casino Bonuses
As a new player, you’ll have a choice of two welcome offers depending on which type of crypto gambling you prefer. Both deals are generous and reward your first deposit to the site with a portion of bonus cash to use on your favorite slots or for sports bets.
Casino fans can claim:
First deposit: 100% up to €300
We’d advise taking care with the wagering requirements as these equate to 50x, which is high. The industry standard is usually 35-40x the bonus amount only.
- Minimum deposit for bonus: €20
- Wagering requirements: 25x deposit & 25x bonus
- Maximum bonus bet: €5
The sports welcome offer gives you a nice chunk of bonus to use on a range of bets. Though of course the terms are different from the casino offer, so please familiarize yourself with them before placing any bets:
First deposit: 100% up to €120
LSBet has the same kind of first-deposit bonus offer as well!
Other ReloadBet Promotions
The rest of the promotions can be divided between sports, casino, and live casino. There’s some excellent choices available with something to claim each week:
- If you play selected live blackjack games then you could grab an unlimited supply of €5 bonus cards. These cards drop randomly through the day and night and also feature preferential wagering requirements.
- Claim 10% up to €100 cashback each week, which is calculated on your deposits and wagers on any live casino game.
- Get a reload bonus of 30% up to €250 on your first deposit of any week.
ReloadBet Sports Promotions
If you’re a sports bettor then you are in for a treat. The overall range of sports regular promos is excellent. Each deal promises something different and if you plan to bet here regularly then your cashback could soon stack up.
Here’s a breakdown of the bonuses available whilst we were reviewing the site:
- 100% risk-free weekly bet on virtual sports
- Up to €100 reload bonus available to use once a week
- Up to €500 weekly cashback based on lost bets and deposits
- 100% up to €100 reload bonus available for each deposit made using MiFinity
- Weekly bonus of up to €50 for live bets made on soccer or tennis
Whilst you play here you’ll also be able to take part in an array of software provider tournaments. Where you’ll not only be playing against ReloadBet Casino members but the wider communities. This ensures that there are huge prize pools though and whilst we were on the site these totaled almost €1,000,000.
ReloadBet Loyalty Program
RelaodBet does not offer a loyalty scheme for players to take advantage of. We don’t think that this is too much of an issue though because the regular promos are very rewarding. Ongoing cashback for example is always a good way to get back some of your deposits and losses.
ReloadBet Casino Payments
There’s an abundance of fiat payment methods to choose from, with plenty of trustworthy eWallets and bank transfer options. You may top up and withdraw from your account in three cryptos, which is a bit restrictive. ReloadBet Casino also doesn’t offer end-to-end crypto payments either. These will be converted to your chosen fiat currency automatically.
We queried the payment fees with customer support who advised us that these can be charged on both deposits and withdrawals. But the agents could not confirm how much these would be.
- Credit/debit cards: Visa, Mastercard
- eWallets: Skrill, Neteller, eZeeWallet, MiFinity
- Vouchers: PaySafeCard, Neosurf, Flexepin
- Bank transfers: Nordea, AstroPay, Sofort, EcoPayz, inpay
- Crypto wallet: Any
Accepted cryptocurrency: Bitcoin, Litecoin, Ethereum
Accepted standard currencies: EUR, USD, BRL, PLN, RUB, SEK
You can make your withdrawals easily and quickly with a low minimum value. Once you have selected the amount of fiat money you’d like to take out, you can then paste in your preferred wallet address. Your winnings will then be released within 24 hours.
Minimum withdrawal amount: €20
Withdrawal process time: up to 24 hours
Payments to your account will be in your country’s standard currency and the minimum amount is relatively low. There are no upper limits for crypto deposits either.
Minimum deposit amount: €10
ReloadBet Casino keeps things simple when it comes to max payouts and the limit is €100,000 per day. This amount is incredibly generous and if you should win more, then a payment schedule will be arranged by the casino. If you are a VIP then you will be able to enjoy greater max payouts as well as instant withdrawals.
How to Sign Up at ReloadBet Casino?
From the main page, you’ll first need to click on the gray ‘Join’ button which will populate the registration form. You will need to share a lot of personal information but thankfully the process doesn’t take too long:
- Email address
- Mobile number
- Date of birth
Once you click the ‘register’ button your account will be created and you will be logged in.
The lobby at ReloadBet Casino is piled high with some great games, there are 1,500 in total. These are brought to you by 10 software providers which include NetEnt, Microgaming, and Play’n Go. All slot and table games can be played in demo mode and the entire lobby is available for mobile play.
The ‘instant’ win category caught our eye and within this, you will find over a hundred bingo, keno, scratchcards, and provably fair games.
The slots are split between classic, video, and Megaways. There are some high-octane titles to enjoy such as Aztec Gold and Book of Dead. As well as more slower-paced fun with Shining Hot 40 and Spins o’ Gold. Games feature exciting bonus rounds and different variances and stakes to suit all pockets. You can also play around 20 3D games for a realistic spinning session.
With 115 jackpots, you’ll have no shortage of slots to choose from. Pots range from cash in the millions to smaller mini jackpots. The most popular games are of course the Mega Moolah jackpots and Divine Fortune.
ReloadBet Casino has an excellent and varied range of table games for you. There are 75 in total which is a great amount for a crypto casino of this size. If you like the style of Evolution Gaming tables then you’ll be able to sample almost their entire collection of RNG games. As well as exciting games like Sic Bo Dragons and Mr Mini Roulette.
Whilst there aren’t any live poker tables to join, there are 20 RNG games on offer. There isn’t any video poker though which is a bit of a shame. But what is available is good quality and the diversity is appealing. Games that stood out to us include Joker Poker, Caribbean Beach Poker, and American Gold.
We were quite surprised to see just 20 live dealer tables available. Hopefully this is something that ReloadBet can build on as they have done very well with the rest of their casino game selection. 99% of the tables are supplied by Evolution Gaming with good coverage on game shows, but not much blackjack or roulette availability.
ReloadBet Sports Betting
There are 17 different betting markets on the attractive sportsbook. These include mainstream sports such as soccer and basketball but also interesting markets on handball and rugby union. You may also bet on political events and eSports is on offer as well. Odds are quite competitive and there are around 1,000 live events available each day.
There’s a quick bet acceptance of around 4 seconds and wagers can be placed in just a couple of taps. The sportsbook also works very well on smartphones and tablets of any operating system.
ReloadBet Customer Service
Getting hold of some support day or night is easy thanks to the live chat facility. You can choose your language, and department and then type your question and an agent will join within a few minutes. It’s possible to chat or email in multiple languages, which is great and the site is also adaptable to these too.
When we review a casino customer service option, we usually test all available channels. This is where the house of cards ReloadBet built sadly falls apart. Our Live chat query wasn’t answered at all and despite the fact that the English section was online, we haven’t received an answer at all. While this might be an isolated incident, this fact certainly destroys the “24/7” myth that ReloadBet is trying to convey. Disappointing, to say the least.
That wouldn’t be so bad, if the FAQ section was sufficiently equipped, so we could at least find an answer to the most common questions asked. The ReloadBet FAQs are scarce though and these relate to sports betting queries only. The site’s general terms are also pretty basic, so live chat is your best option for quick responses. Emails can take up to 8 hours to be responded to, we have yet to hear back from them – and it’s been a little more than 24 hours at this point.
Our conclusion? Don’t count on the ReloadBet customer support to help you out, nobody appears to be home.
Opening hours: 24/7
Languages: English, Portuguese, Swedish, Polish, Russian, German, Italian, Spanish
Live chat: Yes Email: email@example.com
FAQs: Yes Phone: No
Why Should I Play at ReloadBet?
In our opinion, ReloadBet Casino is a good online casino for the majority of players. It’s a no-frills platform that offers something for everyone, whether you prefer casino or sports bets. It delivers everything that it promises, at least in the gaming-centric department. One of the main downers for us is that it doesn’t offer gameplay in crypto.
But that sadly isn’t everything holding us back from recommending to play at ReloadBet. The customer support might as well not be there and the reputation by other players, while not huge in quantity, is definitely more negative than positive.
That’s very disappointing, since overall the game selection and sportsbook are top-notch. Payments are safe but the lack of transparency on fees might put some of you off but we simply cannot fault the range of bonuses and perks available. The structure of these is excellent and there is plenty to keep you coming back for more.
We’re cautiously optimistic, that ReloadBet will handle these issues in the future – and will absolutely let you know, should things get better. For now though? You’re best served trying to find a casino with a better support framework.
- Is ReloadBet safe and legit?
The platform is operated by a reliable company and works using a legal and valid gambling license.
- Is it easy to withdraw winnings from ReloadBet?
Once you have selected your crypto and the amount, all that’s left is to link your wallet. Click to send the payment and this will go into a pending state and be sent to you within 24 hours.
- What are the minimum deposit and withdrawal amounts at ReloadBet?
You can make deposits from a minimum of €10, or the equivalent of your chosen currency. Withdrawals are permitted from €20.
- Does ReloadBet have a welcome bonus?
There are two new player deals, you can either choose a casino bonus of 100% up to €300. Or there is a sports welcome offer of 100% up to €120 – each deal is paid on your first deposit.
- How can I submit a complaint against ReloadBet?
Any complaints need to be forwarded to the support team at firstname.lastname@example.org within 24 hours of the problem occurring.
- Do I need a promo code for ReloadBet?
If you have a bonus code then you can use this to create your account. After this, the promos are available from within the relevant section of the site by clicking on ‘activate’.
- Can I use currencies other than crypto at ReloadBet?
The main fiat currencies of the site are EUR, USD, BRL, PLN, RUB, and SEK.
- Which cryptos are accepted at ReloadBet?
Bitcoin, Litecoin, and Ethereum.